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GT Customer Support Engineer - Leeds

Location Leeds
Salary Competitive
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Job Summary

 

 

Working closely with the engineering team leader, this person will be responsible among other tasks for providing daily technical assistance to our customers, solutions to various technical matters and support during maintenance activities planning and execution phases.

 

The Gas Turbine (GT) Customer Support Engineering (CSE) team supports the operation and maintenance of OEM Gas Turbines and their related Control and Auxiliary Systems. Customer Support Engineer should also support operation and maintenance of Steam Turbines and Generators when required.

The team provide dedicated engineering support during scheduled/forced outages, during operation as well as for new business development or existing business expansion while working closely with programme management, commercial and tendering team. The team is also engaged with customers to ensure reliability, availability and safety of the operating assets.

 

 

Job responsibilities include but not limited to;

 

  • The CSE is responsible for problem resolution for our customers related to gas turbines, steam turbines, generators and relevant auxiliaries.
  • Being part of multi-disciplinary engineering team, it will be expected to have flexibility to learn gas turbine, steam turbine, and generator operational aspects in addition to primary job responsibilities.
  • The engineer is also responsible for assisting engineering manager and engineering team for various customer support engineering activities.
  • Travelling to sites and customer premises is also expected from time to time.

You are also responsible for communicating effectively with other departments and employees across all levels.

 

  • You will be required to write and or revise Quality Management procedures as and when requested.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Customer-focused mind-set with proven ability to respond quickly to meet the customer needs.
  • Willing to work off hours and weekends to support emergency issue resolution.
  • Able and willing to travel to customer sites around 50% time whenever required (UK and abroad).

 

 

About you/Who we are looking for

 

  • Ideally you will be a graduate of Mechanical Engineering with 
  • with exposure in any areas of Gas Turbine design, operation, repair, service, installation or commissioning
  • You will have experience of and confident developing and writing specifications and/or proposals.
  • Good written and oral communication skills
  • Good knowledge of MS Office suite, including Word, Excel, PowerPoint, simulation software
  • Fluency in business English, knowledge of Japanese would be an advantage but not essential.

 

In return for your hard work you will be given a very competitive salary plus overtime, free parking, healthcare, pension and Life Assurance.

Mitsubishi Power headquartered in Yokohama, Japan, is a global leading company in the field of thermal power and environmental technologies. We can handle the entire production process from the development, design, manufacturing, construction and commissioning to after-sales service for thermal power plants.

The company has a total of 66 subsidiaries across 17 countries and was established as a joint venture in February 2014, bringing together the thermal power divisions of Mitsubishi Heavy Industries Ltd. and Hitachi Ltd.. Mitsubishi Power employs 18,300 staff worldwide and provides solutions for the improvement of operating thermal power generators using the latest digital technology.

Mitsubishi Power Europe is a 100% subsidiary of Mitsubishi Power. As a leading global company in the field of thermal power generation systems and environmental technology, we will continue to meet the expectations of our clients based worldwide in order to contribute to the future of a sustainable society.

Creativity & Innovation

Accountability & Responsibility

Discipline & Patience

Humility & Empathy

Forward Thinking & Working As One

Passion & Effort

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