Programme Manager

Summary:

We require a Polish speaking (native) Project Support Engineer (PSE) to work closely with the Poland Programme Manager (PM) and will be responsible for supporting the PM in the execution of, and the commercial and technical delivery of the different service agreements (including to LTSA, LTPM or transactional). At the same time this role shall support the Business Development in Poland.

Project Support Engineer will support also Customers on the operation and maintenance of rotating machines like Gas Turbines, Steam Turbines, Generators and Auxiliary Systems. In place where will be required PSE will lead on the Customer problems solving

Job Description:

• To contribute the development of a localized service team to support assigned service projects to the Polish branch office.
• To support and work closely together with the Programme Manager and acting as single contact point for any relation between Customer and Mitsubishi Power Europe, Ltd.
• To manage small projects to be assigned acting as Project Manager under the supervision of the General Manager or assigned Programme Manager.
• To support the management the different contracts with the main Customers in Poland and in neighbouring countries (in case of necessity).
• To lead Customer internal negotiation and implementation meetings as required.
• To respond to internal and external customer requests for technical issue resolution, making use of technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices and procedures.
• To establish and maintain relationships with customers so that the customer’s technical issues and requirements are understood and addressed in an effective and timely manner.
• To support the management the different Mitsubishi Power Europe, Ltd group resources in order to succeed the different contacts with customers including but not limiting to health and safety, environmental protection, customer satisfaction, unit availability, reliability, performance and emissions and project profitability maximization.
• To ensure the safety, quality and environmental Mitsubishi Power Europe, Ltd standard and legal levels for the assigned service projects
• To contribute to the assign, measure, track and utilize each KPI (key project indication) for each sing le project, lead the issue of AFI (area for improvement) documents in the case the assigned KPI are not fulfilled. To development of departmental working procedures for future work efficiency and follow all company rules and procedures.
• To contribute to the implementation Mitsubishi Power Europe, Ltd Programme Management Quality Management System (QMS).
• To contribute to the development of a local procurement for spare parts for the assigned units understanding the capabilities of each one of the potential vendors/ partners in the area.
• To carry out duties with honesty and integrity.

Project Support Engineer will:

• support the operation and maintenance of Mitsubishi Power Europe, Ltd.  rotating machines, steam valves and auxiliary systems,
• be responsible for trouble shooting a diverse range of problems that occur during operation and/or maintenance. The engineer would join a multi-national team that covers gas turbine, steam turbine, generators and plant auxiliary systems,
• analyse operational data to investigate various operation problems on turbines and auxiliary systems,
• investigate problems that have occurred during maintenance works and capable of providing solutions on an urgent basis,
• summarise your findings in clear, logical and easily understood reports for external customers or internal departments.
• potentially work on outages in technical position (Technical Advisor/ Outage Project Manager) not in a normal basis but when required due to the circumstances or events on the rotating equipment, valves, auxiliary systems on the machine room,
• collaborate with the Field Services Team and Engineering Team in order to maximize the service to the customer for planned and unplanned maintenances,
• coordinate field service activities during the planned and unplanned outages in  the covered area projects,
• act as interface between commercial, service and repairs teams (in case will be required).

You will be able to demonstrate alignment to Mitsubishi Power Europe's Core Values: Discipline & Patience, Creativity & Innovation, Humility & Empathy, Passion & Effort, Accountability & Responsibility, Forward Thinking & Working as One.

Mitsubishi Power Europe, Ltd is an equal opportunity employer. It is Mitsubishi Power Europe’s policy that all persons shall have an equal opportunity for employment and advancement on the basis of ability, necessary qualifications and fitness for work irrespective of gender, sexual orientation, marital status, civil partnership, race, religion or belief, national or ethnic origin, disability, age.